Booking Terms & Conditions

Submitting a booking request does not guarantee nanny availability.

All bookings are subject to availability.

Your booking is confirmed only after:

• Nanny availability has been confirmed by NannySunny Rhodes.

• A €50 booking deposit has been received.

A non-refundable booking deposit of €50 is required to secure every booking.

The deposit will be deducted from the final balance.

The minimum booking is 4 consecutive hours per session.

Bookings shorter than 4 hours are charged at the minimum 4-hour rate.

Requests to extend or reduce booked hours are subject to nanny availability and approval by NannySunny Rhodes.

Any additional hours will be charged at the agreed hourly rate.

Payment for any additional hours must be completed no later than the day before the final scheduled day of service.

If parents choose to finish the service earlier than originally booked, or reduce the booking to fewer than the 4-hour minimum, no refund or credit will be provided.

The minimum booking charge of 4 hours remains applicable.

If parents return later than the agreed finishing time, additional hours will be charged at the standard hourly rate.

Payment for the additional time must be completed before the end of the booking period.

If the babysitting service starts later than the agreed time due to the family’s delay, the original scheduled start time will still apply for billing purposes.

Parents must inform NannySunny Rhodes before the booking if a child has a contagious illness, including fever, vomiting, diarrhea, or any other contagious condition.

NannySunny Rhodes reserves the right to decline or reschedule the booking to protect the health and safety of our nannies.

Please inform us in advance of any allergies, medical conditions, medications, special needs, bedtime routines, or other important information to help us provide the best possible care.

Parents are responsible for providing a safe environment for both the children and the nanny throughout the babysitting service.

Parents or legal guardians must provide accurate contact information and remain reachable throughout the babysitting service.

For bookings outside our standard service area, additional transportation charges may apply.

Any applicable fee will be communicated before the booking is confirmed.

Although every effort is made to provide the requested nanny, NannySunny Rhodes reserves the right to assign another qualified nanny when necessary.

Clients are expected to treat our nannies with courtesy and respect.

NannySunny Rhodes reserves the right to terminate a booking without refund in cases of abusive, threatening, or inappropriate behaviour toward a nanny.

NannySunny Rhodes shall not be held responsible for delays, cancellations, or interruptions caused by circumstances beyond our reasonable control, including severe weather, transportation disruptions, natural disasters, or other unforeseen events.

The €50 deposit is non-refundable in the event of cancellation by the client.

By submitting this booking request, I confirm that I have read, understood and agree to these Terms & Conditions.

These Terms & Conditions may be updated from time to time without prior notice.

The version published on the NannySunny Rhodes website at the time of booking shall apply.